Privacy Policy

1. Introduction

This Privacy Policy explains how Lightchasers Ltd ("we," "us," or "our") collects, uses, and protects your personal information when you engage our services as a wedding photographer. We are committed to protecting your privacy and complying with all applicable data protection laws, including the UK General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following personal information from you:

  • Contact Information: Name, phone number, email address, postal address.

  • Wedding Details: Date and location of the wedding, guest list (if provided), any specific requests or instructions.

  • Photographs and Videos: Images and videos captured during the wedding.

  • Correspondence: Emails, phone calls, and other communications between you and us..

3. How We Collect Your Information

We collect your information through various means, including:

  • Directly from you: When you contact us via phone, email, or our website; when you provide information through our booking forms or contracts; during consultations.

  • Automatically: When you visit our website, we may collect certain information automatically, such as your IP address and browsing behavior.

4. How We Use Your Information

We use your personal information for the following purposes:

  • Providing our services: To plan and execute your wedding photography, including capturing images and videos, editing photos, and delivering the final product.

  • Communicating with you: To respond to your inquiries, provide updates on your booking, discuss your preferences, and address any concerns.

  • Marketing and promotion: To send you newsletters, special offers, and promotional materials (you can opt-out at any time).

  • Improving our services: To analyse customer feedback and improve the quality of our services.

  • Legal and compliance: To comply with legal and regulatory obligations.

5. Sharing Your Information

We may share your personal information with:

  • Third-party service providers: Such as printing labs, online galleries, and storage providers.

  • Legal and regulatory authorities: If required by law or for legal proceedings.

We will only share your information with third parties when necessary for the purposes outlined in this Privacy Policy and will take appropriate steps to ensure the security and confidentiality of your information.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. These measures include:  

  • Secure data storage: We store your information on secure servers with appropriate access controls.

  • Data encryption: We encrypt sensitive information, such as payment details.

  • Regular security reviews: We conduct regular reviews of our security measures to ensure their effectiveness.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We may retain certain information for longer periods for legal, tax, or business purposes.  

8. Your Rights

Under the GDPR, you have the following rights:

  • Right of access: You have the right to request access to the personal information we hold about you.  

  • Right to rectification: You have the right to request that we rectify any inaccurate or incomplete information.  

  • Right to erasure: You have the right to request that we erase your personal information in certain circumstances.

  • Right to restriction of processing: You have the right to request that we restrict the processing of your personalinformation in certain circumstances.  

  • Right to data portability: You have the right to receive your personal information in a structured, commonlyused, and machine-readable format and to transmit that data to another controller.  

  • Right to object: You have the right to object to the processing of your personal information in certain circumstances.  

You can exercise your rights by contacting us using the contact information below.  

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.  

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

admin@dinojeram.com.